myCloud subscriptions

General information

• myCloud Pro
• myCloud Standard
• myCloud Light
• How long is the myCloud Pro subscription valid?
• How do I change the form of payment of my myCloud Pro subscription?
• How can I cancel my myCloud Pro subscription?

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Subscription conversion

• What happens if I already have a myCloud account?
• What happens if I’m currently using more storage space with my old subscription than is allotted to me with the new subscriptions?
• What happens if I currently have an unlimited myCloud account?
• What happens if I currently have a myCloud account with 15GB of storage space?

Upgrading and downgrading

• How can I change my myCloud subscription?
• How can I attain myCloud Pro?
• How can I downgrade from myCloud Standard to myCloud Light?
• How can I upgrade from myCloud Light to Standard?
• Why can't I unlock my storage?

Storage space

• Which Swisscom subscriptions can I use to unlock myCloud Standard?
• How can I unlock my storage with a Swisscom subscription?