myCloud Web

Upload

• Is the file size limited?
• Which file formats can I upload?
• How does drag & drop work?
• How can I upload files from my PC or Mac to myCloud?
• Are photos compressed for upload?
• Why am I receiving the error message "Upload failed"?

Photos And Videos

• How can I see photos in files?
• How do "Albums" work?
• How can I see my hidden files again?
• Why do my videos stop and start when I play them or the orientation is wrong?
• How can I organise my photos and videos?
• How do "Places" work?

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Files

• How can I move files/folders?
• How do "Files" work?
• Can I change the view?
• What does the "Copy to Photos" function do?

Download

• How can I download content via mycloud.ch?
• Taken-, created and modified dates

Delete

• How do I delete content?
• How does the trash work?
• What is the difference between deleting and removing?
• How do I delete all my content?

Share

• What is the "Share" function?
• How does sharing work via the mobile app?
• How does sharing work via mycloud.ch?
• What's the difference between "Send as attachment" and "Send as link"?
• What is the «Bookmark in myCloud» function?
• How do I manage my shares?

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