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  1. myCloud - Help
  2. myCloud Mobile Apps

myCloud Mobile Apps

General Information

  • What are the release notes for the myCloud Apps?
  • How can I download content via the myCloud Mobile App?
  • Does the myCloud Mobile App have an effect on my data usage?

Photos & Videos

  • How can I see which photos & videos I’ve already uploaded to my myCloud?
  • How does the “Automatic backup” function work in the myCloud Mobile App?
  • How does sharing work through myCloud Mobile Apps?
  • Why aren’t all of my photos & videos uploaded from my smartphone to my myCloud with “Automatic backup” activated?
  • Are HEIC/HEVC/HEIF files supported by myCloud Mobile?

Android App

  • How can I additionally protect the myCloud App? (Android)
  • How can I edit files directly from myCloud? (Android)
  • How can I select which folders should be automatically saved in the myCloud Mobile App for Android? (Android)

iOS App

  • How can I additionally secure myCloud App? (iOS)
  • How can I back up my pictures from my iOS device to myCloud as efficiently and quickly as possible?
  • End of support for iOS 10 and older devices

Deletion

  • Are my photos & videos still saved in my myCloud if I delete them locally on my smartphone?
  • Are my photos & videos still saved on my smartphone if I delete them in my myCloud?

Notifications

  • How do I turn on/off notifications for shared albums?
  • How do I see if notifications are enabled for an album?
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myCloud - Help