myCloud Mobile Apps

What's new?

• Release Notes

Delete

• What happens if I delete a photo locally on my mobile phone?
• What happens if I delete a photo in the myCloud mobile app?

Download

• How can I download content via the mobile app?
• Does the myCloud mobile app have an impact on my data usage?

Photos And Videos

• How does automatic backup work in the myCloud mobile app?
• Back-Up Specific Folders
• Why does automatic backup not upload all the photos and videos from my mobile phone?
• Are HEIC/HEVC Files Supported?
• Why does the myCloud App wants to access my location?
• Which file formats can I upload?
• How can I see my hidden files again?