myCloud - Help
What is myCloud Desktop?
How do I install myCloud Desktop?
How do I use myCloud Desktop?
What happens when I uninstall myCloud Desktop?
How can I uninstall myCloud Desktop?
How can I unlink myCloud Desktop from my myCloud account?
What are the release notes for myCloud Desktop?
For which operating systems is myCloud Desktop Client available?
Which technical limitations or restrictions do I have to consider?
Files and folders
Where can I find my photos in the myCloud Desktop App?
What is the myCloud folder?
What do the symbols located on the myCloud icon in the task / menu bar mean?
Which activities are shown in myCloud Desktop?
What is displayed under "Status"?
Where can I find my deleted files?
Synchronization and Devices
Can I select multiple folders to backup in myCloud Desktop?
Why can’t I synchronise my network drives?
Can I use myCloud Desktop as a backup?
Not all of my files are synchronised. What are some possible reasons?
Can I view and edit files on my mobile phone?
How can I generate and copy share links?
What is the Media Uploader?
How does the Media Uploader work?
How can I use the Media Uploader?
Which error messages are there with the Media Uploader?
myCloud Desktop won’t open – what can I do?
How do I find the log files? (Windows)
How do I find the log files for further investigation? - macOS
Storage space and locations
Where can I see how much storage space is being used in myCloud Desktop and how much I still have available?
How can I change the storage location of myCloud Desktop?
How much storage space does myCloud take up on my computer?
How does selective synchronisation work?