myCloud Desktop

Getting started

• Which activities are displayed?
• What is myCloud Desktop?
• How do I install myCloud Desktop?
• How do I use myCloud Desktop?
• How does selective synchronisation work?

Further Information

• Release Notes
• Technical limitations
• System requirements
• Known issues
• Generating and copying a share-link
• Deinstallation

FAQs

• Where do I find my photos?
• Not all my files are synchronized. What could be the reason?
• For which operating systems is myCloud Desktop Client offered?
• What is the myCloud folder?
• How can I view my uploaded photos in photo view?
• Where can I see how much disk space is occupied on myCloud and how much is still available?

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Troubleshooting Guide

• myCloud Desktop does not start
• How do I find the log files? - Windows
• How do I find the setup log files? - macOS
• How do I find the log files for further investigation? - macOS