For additional help downloading data from myCloud, contact My Service (charges apply).
Articles in this section
- How are the old and new myCloud subscriptions structured?
- Why are the subscriptions being changed?
- What is different about the subscriptions?
- How will customers be switched?
- When will the new subscriptions come into effect?
- Can I switch to one of the new subscriptions myself?
- What if I don’t want to be migrated to a paid subscription?
- Who should I contact for additional help downloading my data?