What should I do if I have forgotten my username and/or password for Docsafe? Cynthia December 16, 2020 15:48 Updated Follow You can request your username here or reset your password for your Swisscom Login. Related articles What happens if I can no longer access my Docsafe account? What will happen to the Docsafe account after the end of service? What are the release notes for the myCloud Apps? When will customers receive the termination? Is the mobile version also being deactivated?