What happens if I can no longer access my Docsafe account? Cynthia December 16, 2020 15:48 Updated Follow Access to your Docsafe account is available via docsafe.swisscom.com using your Swisscom Login. If you have forgotten the username and/or password for your Swisscom Login, follow these instructions. Related articles What should I do if I have forgotten my username and/or password for Docsafe? What will happen to the Docsafe account after the end of service? When will customers receive the termination? What happens if I fail to respond to the service end announcement? Do non-Swisscom customers who were able to use Docsafe free of charge have to pay for myCloud?