To activate the storage space of your myCloud account with your NATEL® go subscription, you must first link your NATEL® go subscription with your private mySwisscom. Please note: Only customers with Mobility for Work have access to mySwisscmo (customer center). Learn more about Mobility for Work here.
If you do not yet have a Swisscom login, first create a new one here before proceeding with the steps described.
If you already have a Swisscom login or have created a new one, please follow these steps:
- Log in to mySwisscom (customer center) with your private Swisscom login.
- Click on "Add product or service" in "Manage products and services" and then on "Other products".
- Now scroll down to "Business Products". Here select "Register new business mobile".
- Now enter your business mobile number and click "Next".
- You will receive an SMS code which you enter in the input field and click on "Next" again.
- Now your business mobile is registered. You can now upgrade your myCloud account for free to myCloud Standard. The corresponding instructions can be found here.
Please note:
Should your business mobile phone number be passed on within the company, you are responsible for downgrading your myCloud account from Standard to Light and thus releasing the Natel® go subscription again.
If the new owner of the mobile phone number wants to upgrade his myCloud account with his new Natel® go subscription to Standard, this is only possible if the previous owner has removed the link to his myCloud account and released the subscription again.