First of all, don’t worry. Your myCloud is fine. The problem is that we could not locate a myCloud for the user you’ve entered to log in. This could have occurred for various reasons:
Have you perhaps changed your login to another Swisscom login?
- You can try out different usernames or email addresses. Once a username or email address has been recognised by our system, you’ll be directed to the password page. Simply click on “Go to login”.
Have you perhaps forgotten your username or email address?
- You can click here to renew your login credentials.
Maybe you haven’t opened a myCloud account at all?
- Click on “Register for free” and benefit from a myCloud account today.