If you’re using Firefox and the homepage keeps reloading, please check if the browser function “Block page elements” is active. This usually causes the page to continuously reload.
In order to disable this function, please follow these steps. You may need to follow the steps for the myCloud homepage as well as the “Log into myCloud” page:
- In Firefox, go to the page that keeps reloading and click on the small “i” in the upper left corner. There you can see if the “Content Blocking” function is active for the corresponding page. Click on “Turn off Blocking for This Site”.
Alt: Turning off site blocking in Firefox
2. Now blocking for this page is switched off and you can use all myCloud functions as usual.
Alt: Site blocking turned off