Orders are placed via the website. Once an order is placed, we will send you an empty box. Follow the instructions inside the lid and place your analogue media in the box. Take the pre-paid box to your nearest post office.
Once digitised, we will return your analogue media to you. If these cannot be delivered after several attempts, they will be given to the Lichtspiel Museum in Bern for archiving. Analogue media will never be disposed of.
All transportation is free of charge.
If you have questions about your order, please contact the customer support provided by our digitisation partner Cinetis on 0840 120 120, weekdays from 9 am - 12 pm and 2 - 5 pm.