Under the “Status” tab, the most pertinent information is summarised for you. Version conflicts, updates, and inadmissible files are listed here.
In order to ensure myCloud Desktop is always up to date, new software versions will automatically be installed on your computer. You will receive a notification as soon as the installation has been successfully completed.
File conflicts can occur when multiple versions of a file exist and myCloud Desktop cannot determine which file it should sync. In this case, myCloud Desktop will save both versions of the file and add an affix to one of the file names. The additional file name text consists of the word “conflict”, your computer name, and the date and time the conflict occurred.
How can I resolve conflicts?
Conflicts can often occur with Office files. Generally, you as the user have to decide for yourself which version you would like to keep and delete any duplicate(s) accordingly. For both Word and PowerPoint, Microsoft offers a mode for you to use to resolve conflicts: conflict resolution mode in Windows.
Not all files can be synchronised. If one or multiple files in your myCloud folder cannot be saved to myCloud.ch, you’ll be informed about this under “Notifications”. You can find a list of all incompatible file formats for syncing here.