Save and share photos & files
myCloud Mobile Apps
myCloud Computer Backup
myCloud TV App
Links with Other Swisscom Services
If we haven’t answered all of your questions in the FAQ, our Hotline Team will be happy to help you on 0800 800 800.
- What is myCloud?
- How can I unlock my storage with a Swisscom subscription?
- What are the differences between the areas Photos, Albums, and Files?
- How do I find a specific photo or video?
- Why do I encounter problems when playing my videos?
- What can I do if I can no longer find files or folders?
- How can I share my saved content with friends and family?
- How long will my deleted content remain in the trash?
- I have multiple myCloud accounts. How can I merge the accounts?
- Have you forgotten your Swisscom login for myCloud?
- What are the release notes for the myCloud Apps?
- How can I additionally protect the myCloud App? (Android)
- How can I additionally secure myCloud App? (iOS)
- How can I back up my pictures from my iOS device to myCloud as efficiently and quickly as possible?
- What is myCloud Desktop?
- What are the release notes for myCloud Desktop?
- Which technical limitations or restrictions do I have to consider?
- Where can I find my photos in the myCloud Desktop App?