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General
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myCloud subscriptions
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Save and share photos & files
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Account
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myCloud Web
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myCloud Mobile Apps
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myCloud Desktop
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myCloud Computer Backup
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Security
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myCloud TV App
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Links with Other Swisscom Services
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Docsafe
If we haven’t answered all of your questions in the FAQ, our Hotline Team will be happy to help you on 0800 800 800.
Promoted articles
- What is myCloud?
- How can I unlock my storage with a Swisscom subscription?
- What are the differences between the areas Photos, Albums, and Files?
- How do I find a specific photo or video?
- Why do I encounter problems when playing my videos?
- What can I do if I can no longer find files or folders?
- How can I share my saved content with friends and family?
- How long will my deleted content remain in the trash?
- I have multiple myCloud accounts. How can I merge the accounts?
- Have you forgotten your Swisscom login for myCloud?
- What are the release notes for the myCloud Apps?
- How can I additionally protect the myCloud App? (Android)
- How can I additionally secure myCloud App? (iOS)
- How can I back up my pictures from my iOS device to myCloud as efficiently and quickly as possible?
- What is myCloud Desktop?
- What are the release notes for myCloud Desktop?
- Which technical limitations or restrictions do I have to consider?
- Where can I find my photos in the myCloud Desktop App?